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Customer Support

  • What makes Greentech air purifiers effective against viruses and bacteria?
    Greentech air purifiers use advanced technologies such as Active Radiant Catalysis (ARC) and Photocatalytic Oxidation (PCO) to produce powerful oxidizers that can kill viruses, bacteria, MRSA, Norovirus, and COVID-19. These technologies work by creating a proactive purification process that continuously sanitizes the air and surfaces, providing a safer environment.
  • How do I choose the right Greentech air purifier for my space?
    The right Greentech air purifier depends on the size of the area you want to purify. Each model is rated for a specific coverage area. For instance, smaller units are suitable for bedrooms and offices, while larger units can handle living rooms or open-plan spaces. Review the specifications of each model to match it with your room size.
  • How often do I need to replace the filters in my Greentech air purifier?
    Greentech air purifiers are designed with durable filters that require less frequent replacement compared to traditional air purifiers. However, the exact replacement schedule can vary based on usage and air quality. Generally, it is recommended to check the filters every 6 months and replace them if they appear dirty or clogged to ensure optimal performance.
  • Are Greentech air purifiers safe to use around children and pets?
    Yes, Greentech air purifiers are safe to use around children and pets. The technologies used in these purifiers are designed to be non-toxic and do not produce harmful byproducts. They work by continuously purifying the air and surfaces, creating a healthier environment for all occupants.
  • Can Greentech air purifiers help with allergies and asthma?
    Absolutely! Greentech air purifiers effectively remove allergens such as pollen, dust, pet dander, and mold spores from the air, which can significantly reduce allergy and asthma symptoms. By continuously cleaning the air, these purifiers help create a more comfortable and breathable environment for those suffering from respiratory issues.
  • What is a MERV11 high-efficiency filter with Odogard?
    A MERV11 high-efficiency filter with Odogard is a specialized air filter designed to capture a wide range of airborne particles, including dust, pollen, mold spores, and pet dander. Additionally, it features Odogard technology, which neutralizes odors at a molecular level, providing cleaner and fresher air.
  • How does the Odogard technology work in Greentech filters?
    Odogard technology works by chemically bonding with odor molecules and neutralizing them. This process effectively eliminates unpleasant smells without the use of masking agents or fragrances, ensuring that the air remains fresh and odor-free.
  • How often should I replace my Greentech MERV11 filter with Odogard?
    The replacement frequency of a Greentech MERV11 filter with Odogard depends on usage and environmental conditions. Typically, these filters should be replaced every 3 to 6 months for optimal performance. However, if you have pets, allergies, or live in a highly polluted area, more frequent replacements may be necessary.
  • Can Greentech MERV11 filters with Odogard help with allergy symptoms?
    Yes, Greentech MERV11 filters with Odogard can significantly help reduce allergy symptoms. The high-efficiency filtration captures common allergens such as pollen, dust mites, and pet dander, while the Odogard technology eliminates odors that can trigger allergic reactions, providing a more comfortable living environment.
  • Are Greentech MERV11 filters with Odogard compatible with all HVAC systems?
    Greentech MERV11 filters with Odogard are designed to be compatible with most standard HVAC systems. However, it is important to check the size and specifications of your existing filter slot to ensure a proper fit. If you are unsure, consult your HVAC system's manual or a professional technician to confirm compatibility.

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